Last updated: July 2026

1. Introduction

MB Send (“we”, “us”, “our”) is committed to protecting your privacy and handling personal information responsibly.

This Privacy Policy explains how we may collect, use, store and protect personal information when you visit our website, contact us, request information, or interact with any demo, prototype, beta or early access materials we may make available.

MB Send is currently in an early stage of development and is preparing a partner-led, compliance-first launch. This policy may be updated as our products, services, partners, jurisdictions and legal obligations evolve.

2. Information we may collect

Depending on how you interact with us, we may collect the following categories of information:

• Contact information: such as your name, email address, phone number, company name, role, and any message you send to us.
• Business or investor information: such as your organisation, investment interest, partnership interest, meeting requests, or information shared during business communications.
• Website usage information: such as pages visited, device type, browser type, approximate location, referral source and technical logs, where applicable.
• Demo or early access information: if we provide access to a demo or test environment, we may process login details, usage activity, feedback, device information or technical support information.
• Compliance-related information: if required for future services, onboarding, partner evaluation, verification or regulatory readiness, we may request additional information. Any such collection will be subject to appropriate notices and applicable requirements.

3. How we collect information

We may collect information when you:

• visit or browse the MB Send website;
• submit a contact form;
• email us or communicate with us directly;
• request investor, partner or demo access;
• participate in meetings, calls or business discussions;
• use or test any demo, prototype or early access environment;
• interact with our public content, including social media or links.

4. How we use information

We may use personal information to:

• respond to inquiries, messages and requests;
• communicate with potential users, partners, advisors and investors;
• manage demo, prototype or early access requests;
• improve our website, product roadmap and user experience;
• prepare for partner-led operations, compliance workflows and legal requirements;
• protect the security and integrity of our website and systems;
• keep records of business communications and decisions;
• comply with applicable legal, regulatory or contractual obligations.

5. Legal bases for processing

Where applicable under data protection laws such as the GDPR, we may rely on one or more of the following legal bases:

• Consent: where you have given us permission to process your information for a specific purpose.
• Legitimate interests: such as responding to inquiries, developing our business, improving our website, protecting systems and communicating with partners or investors.
• Contractual necessity: where processing is needed to take steps before entering into, or performing, an agreement.
• Legal obligation: where processing is required to comply with applicable laws, regulations or lawful requests.

6. Sharing information

We do not sell personal information. We may share information only where reasonably necessary, including with:

• technology providers that help operate our website or systems;
• email, hosting, analytics or communication service providers;
• professional advisors, such as lawyers, accountants or consultants;
• potential partners, investors or service providers, where relevant to your request;
• regulators, authorities or other parties where required by law.

Where we use third-party providers, we aim to work with providers that apply appropriate security and data protection safeguards.

7. International transfers

Because MB Send is building cross-border infrastructure and may work with partners or providers in different countries, your information may be processed or stored outside your country of residence.

Where required, we will take steps designed to ensure that international transfers are handled in accordance with applicable data protection requirements.

8. Data retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to respond to inquiries, manage business relationships, maintain records, improve our services, protect our systems, or comply with legal obligations.

Retention periods may vary depending on the type of information, the purpose of processing, and legal or operational requirements.

9. Security

We take reasonable steps to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. These steps may include access controls, secure storage, encryption where appropriate, and internal security practices.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Your rights

Depending on your location and applicable law, you may have rights over your personal information, including the right to:

• access the personal information we hold about you;
• request correction of inaccurate or incomplete information;
• request deletion of your information;
• object to or restrict certain processing;
• withdraw consent where processing is based on consent;
• request portability of your information, where applicable;
• lodge a complaint with a data protection authority.

To exercise your rights, please contact us using the details below. We may need to verify your identity before responding to certain requests.

11. Cookies

We may use cookies and similar technologies to operate the website, improve performance and understand website usage. For more information, please see our Cookies Policy.

12. Third-party links

Our website may contain links to third-party websites, platforms or services. We are not responsible for the privacy practices, security or content of third-party websites. You should review their privacy policies before providing any personal information.

13. Children

Our website and services are not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, product, partners, legal requirements or business operations. The updated version will be posted on this page with a new “Last updated” date.

15. Contact

If you have any questions about this Privacy Policy or how we handle personal information, you can contact us at geralinfo@mbsend.com.